HOW WE’RE DIFFERENT

Here are some of the ways that we’re different:

Revolutionary Billing
Our flat fee structure will be clearly set out in our retainer agreement. If you ask other attorneys “How much is this going to cost me?”, the answer will be some variation of “I don’t know.” We got really tired of saying “I don’t know.”

After all, who should know better how much a case should cost – the client or us?

Our value billing allows the client to actually be able to budget for the case.

• We do not charge for routine out-of-pocket expenses, which will save you money over the life of your case.
• We do not charge for mileage to get to court.
• We do not charge for long distance calls and faxes.
• We do not charge for postage, research subscription fees, or courier fees.
• We are too busy working on your case to figure out ways to nickel-and-dime you.

Our clients find our fees to be reasonable and fair.

Are you afraid to call your attorney because you do not want to get billed a minimum of $100 per phone call? That shouldn’t be how it works. So, at our firm, it isn’t.

Technology
Is your attorney still mailing you forms to fill out? Have you missed a court date because the mail was late or misdirected? There’s a better way, and we’ve found it. We use cutting-edge technology to handle our cases and communicate with our clients.

Legal matters can be especially time-sensitive; therefore, all documents and correspondence received are scanned and uploaded to the secure client portal the same day for their review. When we get it, you get it. It’s that simple.

All pleadings are sent to the client for review prior to filing. We have converted our forms to electronic format, so you don’t have to print, scan, and email them back. You just fill them out online.

This automated process allows for quick handling of cases, and reduces our clients’ overall costs. Our office is committed to paperless efficiency, and to providing our clients with the timeliest updated feedback available through email and our client portal.

24/7 Access to File — Now Available
Did you lose that important court document that we sent you? Did your computer crash and all of your documents disappeared? Is it the weekend, and we’re unavailable? Use your client portal to access your file 24 hours a day, 7 days a week, from wherever there is an internet connection. Your life moves at the speed of light. Shouldn’t your law firm?
Each of our clients has their own portal, which is instantly updated with a pdf of a document the instant our office receives it. We can do this because all of our team has state-of-art computers, scanners and printers. (Ask the other firms if you will get 24/7 access to your file, or if they will just email you documents at will or – worse – mail them to you.)

Experience and Training
Mandy Moyer has practiced probate, guardianship and trust law for years in counties throughout Georgia, in Superior and Probate courts. She also worked as staff attorney and chief deputy clerk to the judge of the Forsyth County Probate Court, and was responsible for evaluating probate and guardianship pleadings to determine whether they met the requirements of Georgia law. This experience allowed her to learn all the intricacies of these areas of law. By limiting our practice area to these three case types, our team is able to be on the cutting-edge of new case law, judge changes and procedures that affect your case. If there’s a change in the relevant law, we know about it, so that we can advise you accordingly.

Accessibility
All phone calls received will be returned within 24 hours. If an attorney cannot return the call personally, you will receive a call or communication from a staff member who will explain the delay and assist you in any way they can.

We’re always available to our clients for consultations about their case upon request; however, most clients do not need to exercise this option. Our team will update you at least once per week on the status of your case, and will contact you promptly if a development occurs. In addition, your client portal is constantly updated with received filings, correspondence and pleadings.